We have put together a small list of common questions, please call us if you have anything not addressed below.

New:

Now US Customers can pay with the Checking Account. This payment option requires around 7 days of clearance time just like a payment with a check require bank clearance.

Q1. Minimum Purchase Amount:

Currently we have no minimum purchase required. Wholesale customers can get advantage with our tiered or quantity discount pricing and also bulk purchase discounts.

Q2. Shipping Handling Charges:

We have flat standard shipping charges as in the table below:

FREE SHIPPING on all orders over $200.00 (within US 48 States). We use UPS Ground for regular and USPS for all small packages under 1lbs.

Q3. Resale Permit:

We do not require any resale permit from customers outside the state of TX. All TX Customers need to pay 8.25% Sales Tax or need to Fax us Texas TAX Exemption Certificate at 214-279-0170.

Q4. Color Selection:

We do wholesale, and our Customers generally order bulk and in Mix assortment. If you need to order in particular colors, you may specify during checkout in "Additional Information" box or you may also call us (972) 234-9739 to place order over phone.

Q5. Coupons or Discounts:

Currently discounts are available online. If you buy items worth $500.00 or more, you get 5% discount on the total purchase. Also all purchases over $200.00 we are currently running free shipping (online orders only). Please note this is a wholesale website, free shipping and 5% discount on top of already wholesale prices make it a very good deal.

Exchanges/Returns:

All exchanges/returns require authorization #, please email us or call to obtain one. We accept exchange for damaged or non functioning items as long as they are un-used, NEW and in original Packing, we will not accept items sent back loose because they get damage and scratched. Returns/exchanges are excepted within 15 days after receiving merchandise. Store Credit will be issued for returned items.

Broken Glasses: Watches returned with broken glasses are dead inventory for us, we cannot repair or return to our distributors for replacement, same way now we cannot take these back. Please check and verify when you receive the shipment if there is any glass broken, call us or email for RMA number to send these back in original condition.

Q6. Customer Login:

Customer login is not required. This feature is mainly for Customers who live in the State of TX (Texas) to avoid Sales Tax. All wholesale Customers who have Resale Certificate and live in TX, please contact us 972-234-9739 so we can obtain Tax Exemption Form for our record and define your login ID. All Customers living outside TX do not need to login because our shopping cart will not charge any Tax.

Q7. Custom Duties for our international Customers:

Our  final prices for you do not include  the  custom  duties  which  are  charged  to you  by  your country. Please  make  sure  to  know  the  custom  duties in  your country before  purchasing.

Q8. Payment Methods:

Customers can pay with any major Credit Card (Visa/Master Card, American Express, Discover) or with the Paypal Account. We have also added another payment option: Checking Account, all US based Customers can now pay with their Checking Account just like a payment with a Check, but this payment method requires around 7 days clearance time before we ship the order.

Q9. SSL (Secure Socket Layer):

Our website is SSL secure up to 256bit encryption provided by Thawte®. So the checkout process and transmission of information is completely safe and encrypted.