We have put together a small list of common questions, please call us if you have anything not addressed below.

Latest News:

Due to recent International fraudulent orders and big charge backs we are not accepting International orders. Only Countries that are still enabled are USA, Canada and Australia. All other International Customers please contact us for other payment options like Wire Transfer.

Q1. Minimum Purchase Amount:

Currently we have no minimum purchase required. Wholesale customers can get advantage with our tiered or quantity discount pricing and also bulk purchase discounts.

Q2. Shipping Handling Charges:

We have flat standard shipping charges as in the table below:

Free Shipping on all orders over $200.00 (within US 48 States), Alaska, PR, HI not included. We use UPS Ground for regular and USPS for all small packages under 1lbs.

Q3. Resale Permit:

We do not require any resale permit from customers outside the state of TX. All TX Customers need to pay 8.25% Sales Tax or need to Fax us Texas TAX Exemption Certificate at 214-279-0170.

Q4. Color Selection:

We do wholesale, and our Customers generally order bulk and in Mix assortment. If you need to order in particular colors, please select from the drop down color selection and if the selection not available, you may specify during checkout in "Additional Information" box.

Q5. Discounts:

Free Shipping:

Free Shipping on all orders over $200.00 (online orders only). Free shipping is only available for 48 United States.

Bulk Purchase Discounts:

5% off on $500.00 total purchase. 10% off on orders over $1000.00 (online orders only).

Quantity Discount Pricing:

Buy more and save more...when you buy certain quantity of the same item, you get discounted wholesale pricing based on the quantity purchased of the same item.

For example (below),  if you buy 24 items of RW010P, you pay $4.99 per watch of RW010P, if you buy 100 or more your price is $4.25. This discounted pricing is in addition to your Bulk Purchase Discounts and Free Shipping listed above.

Quantity Discount Pricing

Please note this is a wholesale website, free shipping, 5%, 10% off, and Quantity Discounts on top of already wholesale prices makes it a very good deal and brings the price very low in the wholesale price spectrum.

Q6. Coupons:

Periodically we send out coupons to all of our customers who have signed up with us. Please make sure your account is registered and added to our email list. please email us if you need to verify your account status.

Q7. Exchanges/Returns:

Returns/exchanges are excepted within 15 days after receiving merchandise. All exchanges/returns require authorization #, please email us or call to obtain one. We accept exchange for out of box damaged or non functioning items as long as they are un-used, NEW and in original Packing, we will not accept items sent back loose because they get damage and scratched. Store Credit will be issued for returned items.

Note: Returning more than 50% of the total order back for any reason requires 15% restocking fee.

Broken Glasses: Watches returned with broken glasses are dead inventory for us, we cannot repair or return to our distributors for replacement, same way now we cannot take these back. Please check and verify when you receive the shipment if there is any glass broken, call us or email for RMA number to send these back in original condition.

Warranty on the Watches

We provide one year warranty on the watch movement. Once used these inexpensive watches does not have any warranty coverage on cosmetic issues.

Q8. Customer Login:

Customer login is not required. This feature is mainly for Customers who live in the State of TX (Texas) to avoid Sales Tax. All wholesale Customers who have Resale Certificate and live in TX, please contact us 972-234-9739 so we can obtain Tax Exemption Form for our record and define your login ID. All Customers living outside TX do not need to login because our shopping cart will not charge any Tax.

Q9. Custom Duties for our International Customers:

Our  final prices for you do not include  the  custom  duties  which  are  charged  to you  by  your country. Please  make  sure  to  know  the  custom  duties in  your country before  purchasing. Please note we declare the actual value of orders during international shipping, please do not ask for items to be sent as Gift because this is against law.

Q10. Payment Methods:

Customers can pay with any major Credit Card (Visa/Master Card, American Express, Discover) or with the Paypal Account.

Q11. SSL (Secure Socket Layer):

Our website is SSL secure up to 256bit encryption provided by GeoTrust®. So the checkout process and transmission of information is completely safe and encrypted.

Q12. International Orders:

Due to recent International fraudulent orders and big charge backs we are not accepting International orders. Only Countries that are still enabled are USA, Canada and Australia. All other International Customers please contact us for other payment options like Wire Transfer.