Returns/exchanges are excepted within 15 days after receiving merchandise. All exchanges/returns require authorization #, please email us or call to obtain one. We accept exchange for out of box damaged or non functioning items as long as they are un-used, NEW and in original Packing, we will not accept items sent back loose because they get damage and scratched. Store Credit will be issued for returned items.
Note: Returning more than 50% of the total order back for any reason requires 15% restocking fee.
Broken or cracked glasses: Watches returned with broken glasses are dead inventory for us, we cannot repair or return to our distributors for replacement. Same way now we cannot take these back. Please inspect your order, check and verify when you receive the shipment if there is any broken or cracked glass. Within 14 days, you can call us or email for RMA number to send these back in original condition.
Warranty on the Watches
We provide one year warranty on the watch movement. Once used these inexpensive watches does not have any warranty coverage on cosmetic issues.
Get 5% Credit on Out of Stock items
New 5% Offer on out of stock items in your order:
Now we are offering 5% additional credit on out of stock items in your order. For example you place an order of 10 items, and 1 of the item is out of stock, if you decide to switch to different color or style for the out of stock item we will switch the item and will add additional 5% Dollar value.
For Example: If you purchased 10 different items and one of the Item Code: 2320-B8 - Color: Cheetah is out of stock, you ordered 15 pcs, if the value of 15 pcs of 2320-B8 Cheetah is $203.00 and we call and you pick or switch to some other available color or style, you qualify for 203.00 plus 5% more Dollar value, that is...$213.00. Take advantage of this offer and get more merchandise for out of stock products in your order.
Note: This is not an automated promotion, this is applicable once we call or email you regarding out of stock items and ask to switch to some other similar color or style which we have in stock and ready to ship. You can also include a small message with your order if you like us to automatically switch to similar color or similar style.